Refund & Shipping Policy​ / T&C

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Refund & Shipping Policy

Shipping & Returns Policy

RRR
Last updated: August 22, 2026

This Shipping & Returns Policy outlines how RRR (“RRR,” “we,” “us,” or “our”) manages order handling, shipping, delivery, and returns. It forms part of our Terms and Conditions. By placing an order on rrpeptides.shop (the “Website”), you agree to the terms below.

1. Order Processing

  • Orders are normally processed on business days only (Monday–Friday, excluding U.S. federal holidays).
  • Weekday cutoff: Orders received before 2:00 PM CST on a business day are typically processed the same day. Orders placed after 2:00 PM CST move to the next business day.
  • Processing times can vary due to order volume, stock levels, internal verification steps, and compliance checks.
  • Incomplete, inconsistent, or potentially non-compliant order details may delay or stop processing while we request clarification or decline the order.

2. Shipping Methods & Delivery

At checkout you may choose Standard (Ground) or 2nd Day Air. Available options, estimated transit times, and costs appear based on your delivery address.

  • Standard (Ground): Shipped via USPS Ground.
  • 2nd Day Air: Shipped via UPS 2nd Day Air. In certain cases an equivalent expedited service (such as FedEx 2Day) may be used if it provides faster transit to your destination.
  • Saturday delivery: Saturday delivery is typically included only with qualifying Ground shipments. Expedited services (UPS 2nd Day Air, FedEx 2Day, etc.) do not include Saturday delivery by default. An additional carrier fee and explicit request are usually required.
  • If you need Saturday delivery, state this clearly at checkout or in the order notes so we can confirm carrier availability and any extra charges before the order ships. Without a specific request, expedited packages follow standard carrier schedules and may arrive on the next eligible business day.
  • All quoted delivery dates are estimates only and are not guaranteed.
  • Once a package is transferred to the carrier, transit times, routing, and tracking updates are outside our direct control.

2nd Day Air Delivery Guide
(weekends and U.S. holidays do not count as transit days)

Monday
Before 2:00 PM CST
✓ Wednesday
Monday
After 2:00 PM CST
✓ Thursday
Tuesday
Before 2:00 PM CST
✓ Thursday
Tuesday
After 2:00 PM CST
✓ Friday
Wednesday
Before 2:00 PM CST
✓ Friday
Wednesday
After 2:00 PM CST
✓ Monday
Ⅱ Skips weekend
Thursday
Before 2:00 PM CST
✓ Monday
Ⅱ Skips weekend
Thursday
After 2:00 PM CST
✓ Tuesday
Ⅱ Skips weekend
Friday
Before 2:00 PM CST
✓ Tuesday
Ⅱ Skips weekend
Fri after 2 PM, Sat, or Sun
📦 Ships Monday
✓ Wednesday
⏰ Cutoff is 2:00 PM CST. Order before 2:00 PM and it ships the same day. Order after 2:00 PM and it ships the next business day. The 2 transit days only count Mon–Fri — weekends & U.S. holidays are skipped.

Delivery dates remain estimates. Once the carrier has the package, any delays are beyond our control.

3. Free Shipping Over $200

Orders totaling more than $200 qualify for Free 2 Day Shipping.

4. Shipping Locations & Restrictions

RRR may limit destinations based on internal policy, carrier rules, or applicable law.

We reserve the right to refuse or cancel any order if shipment would be unlawful, present elevated risk, or conflict with our research-use-only policy. Certain products may be restricted by jurisdiction or recipient type. It is your responsibility to confirm that ordering, receiving, and using the products is lawful in your location.

5. Address Accuracy & Undeliverable Packages

You are solely responsible for supplying complete and accurate shipping details at checkout. We are not liable for delays, losses, or misdeliveries caused by incorrect or incomplete customer-provided information.

If a package is returned as undeliverable or refused for reasons outside our control, we may, at our discretion:

  • Reship the order after additional shipping charges are paid, or
  • Treat the order as abandoned. Certain research materials cannot be restocked; in those cases a refund may not be issued.

6. Risk of Loss & Title

Title and risk of loss pass to you when we tender the shipment to the carrier. After that point, loss, theft, or damage in transit is generally the responsibility of the carrier and/or the recipient under the carrier’s policies.

If a package appears lost or significantly delayed, contact both the carrier and RRR support. We will assist where reasonably possible but cannot guarantee replacement or reimbursement for events outside our control.

7. Inspection Upon Delivery

Please inspect all packages promptly upon receipt.

If you receive an incorrect item, a missing item, or a product that appears damaged in transit, notify us in writing within three (3) business days of the recorded delivery date. Include your order number, a clear description of the issue, and photos of the outer packaging, shipping label, and affected product(s).

8. Return & Replacement Policy

Because our products are research-use-only materials, all sales are final once an order has shipped. We cannot accept returns of opened, used, or improperly stored products.

8.1 Eligible Issues
Subject to the conditions below, we may consider a resolution for:

  • Wrong item received versus the order confirmation
  • Products damaged in transit upon arrival
  • Clear packaging compromise or evidence of tampering on delivery

8.2 How to Request a Review
Email Support@rrpeptides.shop within three (3) business days of delivery. Provide your order number, a description of the problem, and clear photographs of the outer box, shipping label, inner packaging, and affected items.

After review we may, at our sole discretion:

  • Replace the affected item(s),
  • Issue store credit, or
  • Determine that no adjustment is warranted (insufficient evidence, expired time window, suspected misuse or improper storage, etc.).

8.3 Non-Returnable Items
For safety, quality-control, and regulatory reasons we do not accept returns of:

  • Opened containers, vials, or packaging
  • Products that have been used, mishandled, or stored outside recommended conditions
  • Items past their indicated best-use date or reasonable shelf life
  • Clearance, final-sale, or otherwise marked non-returnable products

9. Order Cancellation

Cancellation requests must be sent as soon as possible to Support@rrpeptides.shop.

If the order has not yet entered processing or shipment, we may be able to cancel it.
Once an order has shipped it cannot be cancelled, recalled, or refunded except as expressly provided in this Policy.

Chargebacks and payment disputes are governed by the Payment and Chargebacks section of our Terms and Conditions. Unauthorized chargebacks or fraudulent disputes may result in account termination and reporting to payment processors.

10. International Shipping

We do ship internationally. International shipping options, rates, and estimated delivery times are calculated at checkout based on your destination. Please note that customs duties, taxes, and import fees (if any) are the responsibility of the recipient.

11. Misuse, Non-Compliance & Refused Service

RRR reserves the right to refuse or cancel orders, restrict shipping, or close accounts when we reasonably believe there has been:

  • Misrepresentation of identity or research qualifications
  • Attempted use of products for human or veterinary consumption
  • Violation of applicable laws or regulations
  • Abusive, fraudulent, or high-risk conduct

12. Policy Updates

We may revise this Shipping & Returns Policy from time to time. Updates become effective when posted on this page with a new “Last updated” date. Continued use of the Website or placement of orders after changes constitutes acceptance of the revised Policy.

13. Contact Information

Questions about this Policy or assistance with an order may be directed to:

RRP
Email: Support@rrpeptides.shop

Terms & Conditions

Terms and Conditions

RRP
Last updated: August 22, 2026

These Terms and Conditions (the “Terms”) govern your access to and use of the website located at rrpeptides.shop (the “Website”) and the purchase or use of any products or services offered by RRR (“RRR,” “we,” “us,” or “our”). By accessing, browsing, or using the Website, by creating an account, or by placing an order with RRR, you (“you,” “User,” or “Customer”) acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and any other policies referenced herein.

PLEASE READ THESE TERMS CAREFULLY. SECTION 22 CONTAINS A BINDING ARBITRATION PROVISION AND A CLASS-ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. If you do not agree to these Terms, you must not access or use the Website or purchase any products from RRP.

1.  Eligibility

You represent and warrant that:

  • You are at least 21 years of age (or the age of majority in your jurisdiction, if higher).
  • You are accessing and using the Website on your own behalf or on behalf of a legitimate business or research entity, and, if acting for an entity, you have authority to bind that entity.
  • You have the legal capacity and authority to enter into and be bound by these Terms.
  • All registration and order information you provide is accurate, current, and complete.
  • You are not located in, and will not direct products to, any jurisdiction in which such products or services are prohibited by applicable law.

Age and eligibility representations are conditions of purchase. A self-attestation of age or research status does not waive any verification we may require, and we may refuse or cancel any order where eligibility cannot be confirmed.

2.  Research Use Only – No Medical or Veterinary Use

All products sold by RRR are strictly intended for laboratory, research, or analytical purposes only. They are not intended or approved for human consumption, medical treatment, diagnostic use, therapeutic use, drug use, cosmetic use, fitness or wellness use, food use, household use, or veterinary use.

By purchasing or using our products, you expressly agree that:

  • You understand the nature and potential hazards of the materials supplied.
  • You are a qualified research professional, or an authorized purchaser procuring on behalf of a qualified research entity, with the necessary training to handle such materials safely and in compliance with applicable laws, regulations, guidelines, and institutional requirements.
  • You will not use, allow, or encourage the use of any RRP product for human or animal administration or for any other unauthorized purpose.
  • You will implement appropriate safety, handling, storage, and disposal procedures.

3.  Qualified Purchasers; Prohibited Uses by Buyers

Products may not be purchased by individuals for personal, household, cosmetic, fitness, wellness, medical, veterinary, or recreational purposes. Products are made available only to qualified research professionals and authorized research entities for legitimate laboratory or research use. You represent that you are not purchasing for, and will not transfer products to, any person who intends to administer them to a human or animal or to use them for any purpose other than the product’s intended research purpose.

4.  No Medical, Legal, or Professional Advice; No Use Guidance

Content on the Website, including product descriptions, documentation, emails, chat responses, or any other communication from RRP, is provided for informational and organizational purposes only and does not constitute medical, pharmaceutical, legal, or professional advice. We make no claims regarding the diagnosis, treatment, cure, mitigation, or prevention of any disease or condition.

RRR does not provide and will not provide instructions, recommendations, or guidance regarding reconstitution, dosing, administration, injection, human or animal use, protocols, treatment, diagnosis, safety for human or animal use, or any similar use-related matter. Any request for such guidance will be declined. You are solely responsible for determining the suitability of products for your intended lawful research purposes and for obtaining any necessary approvals, licenses, or clearances.

5.  Account Registration and Acceptance of Terms

You must create an account to place orders; guest checkout is not permitted. Account registration requires age verification, selection of a qualifying research business type, and affirmative acknowledgment of these Terms. By checking the acceptance box (or any equivalent mechanism) at account creation or checkout, you provide your electronic signature and agree to be bound by these Terms then in effect. You are responsible for:

  • Maintaining the confidentiality of your login credentials;
  • Restricting access to your account and devices; and
  • All activities that occur under your account.

RRR reserves the right to refuse service, suspend accounts, or cancel orders at our discretion, including where misuse, fraud, or violation of these Terms is suspected.

6.  Ordering, Pricing, and Availability

  • All prices listed on the Website are in U.S. Dollars (USD) unless stated otherwise.
  • Prices, products, and availability are subject to change without notice.
  • Your order constitutes an offer to purchase products; acceptance occurs only when we confirm the order and receive cleared payment.
  • We may refuse or cancel any order for any lawful reason, including suspected unauthorized use, regulatory risk, or pricing or inventory errors.

7.  Payment and Chargebacks

You agree to provide accurate billing information and authorize RRP or its payment processors to charge the payment method provided for all orders placed.

Unauthorized chargebacks, fraudulent disputes, or misuse of the payment process may result in account termination, reporting to payment processors, and legal action where appropriate.

8.  Shipping and Risk of Loss

RRR ships within the United States and internationally. International shipping options, rates, and estimated delivery times are calculated at checkout based on your destination. Customs duties, taxes, and import fees (if any) are the responsibility of the recipient.

  • Orders are shipped to the address you provide. You are responsible for ensuring all shipping information is accurate and complete.
  • Title and risk of loss transfer to you upon delivery of the shipment to the carrier.
  • Transit delays and carrier errors are outside of our control. We are not liable for delays once the package has been accepted by the carrier.

Although risk of loss transfers upon delivery to the carrier, RRP may, at its sole discretion, assist with carrier issues or provide a replacement, reshipment, store credit, or other resolution. Any such accommodation is made at our sole discretion and does not alter the allocation of risk set out above.

9.  Returns, Replacements, and Issues

Due to the nature of research materials, all sales are considered final once shipped, except as otherwise provided in this Section or as we may determine at our sole discretion.

If you believe you have received (a) the wrong product, (b) goods damaged upon arrival, or (c) a materially defective item, you must contact us in writing at Support@rrpeptides.shop within three (3) business days of delivery, with order details and clear evidence (e.g., photographs). We may, at our sole discretion, offer a replacement, reshipment, store credit, refund, or other resolution. We do not accept returns of opened, used, or improperly stored products. Any accommodation we extend in a particular case is made at our sole discretion and does not modify these Terms or create an obligation to do so in any other case.

10.  No Resale, Relabeling, or Diversion

You agree not to resell, redistribute, relabel, repackage, re-export, or otherwise divert any RRP product, in whole or in part, for human or animal use, for personal or household use, or for any purpose other than the product’s intended research purpose. You further agree not to market, advertise, or represent any RRP product as suitable for human or animal consumption, treatment, or administration. You are responsible for the conduct of any party to whom you transfer a product and for ensuring any such transfer complies with these Terms and applicable law.

11.  Certificates of Analysis and Testing Documents

Any certificates of analysis, testing documents, or batch records that we provide are furnished for informational and quality-control documentation only and do not constitute medical, safety, suitability, efficacy, or regulatory-approval claims. They do not represent that any product is approved for, or safe or suitable for, human or animal use.

12.  Third-Party Solvents, Reconstitution, and Handling

RRR is not responsible for product issues caused by third-party solvents, diluents, reconstitution solutions, storage conditions, handling methods, contamination, improper laboratory technique, or use outside the product’s intended research purpose. Responsibility for proper storage, preparation, handling, and use rests solely with you.

13.  Regulatory Compliance and User Responsibilities

You are solely responsible for:

  • Ensuring that the purchase, possession, handling, and use of any product from RRP complies with all applicable local, state, and federal laws and regulations;
  • Obtaining any permits, licenses, approvals, or institutional authorizations required for your work; and
  • Ensuring that products are used only by qualified individuals in appropriate facilities.

RRP does not assume responsibility for misuse, unlawful use, or use in violation of these Terms or any applicable regulation.

14.  Export Controls and Economic Sanctions

You agree to comply with all applicable U.S. export control and economic sanctions laws and regulations, including those administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC) and the U.S. Department of Commerce. You represent that you are not identified on any U.S. government restricted-party list and that you will not export, re-export, transfer, or divert any product in violation of such laws or for any prohibited end-use.

15.  Intellectual Property

All content on the Website, including but not limited to logos, graphics, text, product names, layouts, and design elements, is owned by or licensed to RRP and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

16.  Prohibited Conduct

You agree not to:

  • Use the Website or products for any unlawful, unsafe, or unauthorized purpose;
  • Use, administer, or encourage others to use products for human or animal consumption, treatment, or administration;
  • Interfere with or disrupt the Website, its servers, or security features; or
  • Attempt to reverse engineer, scrape, or misuse Website infrastructure or data.

17.  Electronic Communications and Consent

By creating an account or placing an order, you consent to receive communications from us electronically, including transactional emails relating to your account and orders, and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

If you opt in to marketing emails or text (SMS) messages, you consent to receive such messages at the email address or telephone number you provide, including messages sent using automated systems. Consent to marketing messages is not a condition of purchase, and message and data rates may apply.

You may revoke consent to marketing calls or texts at any time by any reasonable method. For text messages, you may revoke consent by replying with “STOP”, “QUIT”, “END”, “CANCEL”, “UNSUBSCRIBE”, “OPT OUT”, or “REVOKE”, or by any other reasonable means that clearly conveys your request. We will honor revocation requests within a reasonable time not to exceed ten (10) business days. You may opt out of marketing emails at any time by following the unsubscribe instructions in any such email.

18.  Disclaimer of Warranties

To the fullest extent permitted by law, all products and services are provided “as is” and “as available” without any express or implied warranties of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or results. RRP makes no warranty that any product is safe or suitable for human or animal use. RRP does not warrant that the Website will be uninterrupted, secure, or error-free, or that any information is complete, current, or free from typographical errors.

19.  Limitation of Liability

To the maximum extent permitted by law, RRR and its owners, employees, suppliers, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:

  • Your access to or use of (or inability to use) the Website;
  • Your purchase, handling, storage, or use of any product; or
  • Any actions taken in reliance upon information from the Website or our communications.

In all cases, RRR’s total aggregate liability shall not exceed the amount actually paid by you to RRP for the specific order giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

20.  Indemnification

You agree to indemnify, defend, and hold harmless RRR and its owners, employees, agents, and affiliates (the “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use or misuse of the Website or products;
  • Your resale, transfer, relabeling, or diversion of any product;
  • Your violation of these Terms; or
  • Your violation of any applicable law or the rights of a third party.

This indemnity does not require you to indemnify any Indemnified Party for that party’s own negligence, gross negligence, willful misconduct, or fraud.

21.  Third-Party Links and Services

The Website may contain links to third-party websites, payment processors, or services, provided for convenience only. RRP does not endorse and is not responsible for the content, security, or practices of any third-party site or service. Your use of third-party services is at your own risk and subject to their terms.

22.  Governing Law, Arbitration, and Dispute Resolution

Governing law. These Terms and any dispute arising out of or relating to your use of the Website or purchase of products shall be governed by and construed in accordance with the laws of the State of Oklahoma, United States, without regard to its conflict-of-law principles.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or any product shall be resolved by final and binding arbitration administered by the American Arbitration Association (AAA). To the extent a Customer is deemed a consumer under applicable law, the AAA Consumer Arbitration Rules shall apply; for all other disputes, the AAA Commercial Arbitration Rules shall apply. The arbitration shall be seated in Oklahoma County, Oklahoma; provided that, where a Customer is deemed a consumer under applicable law, the arbitration may be held in the Customer’s home county or by remote or virtual hearing as provided under the applicable AAA rules. The arbitration shall be conducted by a single arbitrator, and the arbitrator’s award may be entered in any court of competent jurisdiction. This provision is governed by the Federal Arbitration Act.

Class-action waiver. You and RRR agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. This class-action waiver is intended to be severable from, and to survive the invalidity of, the arbitration provision.

Exceptions and venue. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information. To the extent any dispute is not subject to arbitration, it shall be brought exclusively in the state or federal courts located in Oklahoma County, Oklahoma (or, to the extent a Customer is deemed a consumer under applicable law, the courts of the Customer’s home county where required by law), and you consent to personal jurisdiction in those courts.

Opt-out. You may opt out of this arbitration and class-action waiver provision by sending written notice to Support@rrpeptides.shop within thirty (30) days of first accepting these Terms. Opting out will not affect any other provision of these Terms.

23.  Force Majeure

RRR shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, fire, flood, pandemic or epidemic, war, terrorism, civil unrest, governmental action, labor disputes, carrier delays, supply-chain disruptions, utility or telecommunications failures, or interruptions of the internet.

24.  Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. RRP may freely assign or transfer these Terms in connection with a merger, acquisition, sale of assets, or by operation of law. These Terms bind and benefit the parties and their permitted successors and assigns.

25.  Waiver

No waiver of any provision of these Terms shall be effective unless in writing and signed by RRR. Our failure or delay in enforcing any provision shall not constitute a waiver of that or any other provision, nor of our right to enforce it later.

26.  Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force and effect.

27.  Survival

Any provisions that by their nature should survive termination or expiration of these Terms shall so survive, including but not limited to Sections 2, 3, 4, 9, 10, 11, 12, 13, 14, 15, 18, 19, 20, and 22.

28.  Modifications to Terms

RRR reserves the right to update or modify these Terms from time to time. When we make changes, we will post the revised Terms on this page and update the “Last updated” date, and the changes will take effect as of that date for prospective transactions. For material changes, we will provide reasonable advance notice (for example, by email to the address associated with your account or by a notice on the Website) and, where appropriate, ask you to re-acknowledge the revised Terms before your next purchase. Changes will not apply retroactively to a completed order. Your continued use of the Website or purchase of products after the effective date of any change constitutes acceptance of the revised Terms.

29.  Entire Agreement

These Terms, together with any policies or notices referenced herein, constitute the entire agreement between you and RRR regarding your use of the Website and purchase of products, and supersede any prior or contemporaneous understandings or agreements, whether written or oral.

30.  Contact Information

For questions regarding these Terms, please contact us at:

RRR
Email: Support@rrpeptides.shop

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